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 Order and Payment Procedure




Once you have placed your order via our
www.expandore.biz, you should be receiving our final confirmation of offer through e-mail.

 

If you are agreeable with our offer, send your request or e-mail us for our Proforma Invoice/ Sales Agreement.

If all terms and conditions stated in our offer are agreed, you need to endorse on our Proforma Invoice/
Sales Agreement ,either by faxing or e-mail us.

You should then wait for our acknowledgement and instruction via e-mail before proceeding with your payment.

 

Payment :

We accept the following payment modes only


Delivery Arrangement :
There are several ways we can help you to arrange the order & delivery and estimate your freight cost to your required destination.Please furnish sufficient details for us to assist you.

1) Recipient's or Consignee's name.
2) Country, Name of the International Air/Sea Port (For Bulk cargo only)
3) Your Address, Contact Telephone and fax no.(This is needed if you've chosen delivery to your door step)
4) Preferred Method of delivery. (See below)
5) Other information which you think is important.
6) Arrangement of cargo Insurance. (We can get one for you if requested


 Delivery Methods

Remarks

1. By Express courier services, e.g.  UPS, FedEx , DHL etc Good for speedily and door to door services, small parcel or weight less than 45kg. You can monitor the movement and whereabouts of your cargo on the internet. The courier companies can also act as your agent to settle the import duties, VAT etc, if applicable, on your behalf.
2. By Air to International airports. Good and economical for total shipping weight 45kg and above. You need a local forwarder to assist you. This is advisable for bulky goods
3. By Sea-freight to International sea ports. Most economical for bulk purchases, but it takes longer time.
4. Self-collect in Singapore If you have representative or delivery agent in Singapore, or you are visiting us to do  your own collection. You are in complete control of goods yourself. But please note you have to pay for the GST here in Singapore, but this is refundable. For details please view the URL below.
http://www.customs.gov.sg/leftNav/trav/Tourist+Refund+Scheme.htm


If you need our assistance please do not hesitate to inform us, we will do our best to serve you.

Note : Our freight cost estimate does not include  import duties and taxes in your home country, if applicable.
Unless otherwise requested, the buyers/ customers have to arrange their own cargo insurance for the shipment.


Your order will be in good hand of the courier companies, please hear  the comments from our customers


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